FAQs

Welcome to the SYAL FAQ page! Here, we’ve answered some common questions about SYAL and our premium oversized tees. If you need more help, feel free to contact our customer support team.

1. What is SYAL?
SYAL is a premium oversized tee brand rooted in cultural heritage and minimalism. We create timeless, high-quality tees that fuse tradition with modern streetwear aesthetics, designed for those who value substance over hype.

2. What products do you sell?
We specialize exclusively in premium oversized T-shirts crafted from rich, durable fabrics. Our tees feature bold, meaningful designs inspired by heritage and global street culture.

3. Are SYAL products unisex?
Yes! All our tees have a gender-inclusive oversized fit designed to suit everyone, regardless of gender or style preference.

4. How do I choose the right size?
Each product page has a detailed size chart to help you pick the perfect fit. If you need personalized assistance, our support team is happy to guide you.

5. How do I place an order?
Simply browse our collection, add your favorite tees to the cart, proceed to checkout, enter your shipping details, select your payment method, and confirm your order. You will receive an order confirmation email once your purchase is complete.

6. What payment methods do you accept?
We accept multiple payment options for your convenience, including:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • Net Banking
  • UPI
  • Wallets (Google Pay, PhonePe, Paytm, etc.)
  • Cash on Delivery (COD)

7. Do you ship internationally?
Currently, SYAL ships only within India. International shipping is something we are working on for the future.

8. How long does shipping take?
Domestic orders are typically processed within 1-2 business days and delivered within 4-7 business days. Shipping times may vary due to holidays or unforeseen delays.

9. Can I modify or cancel my order after placing it?
Orders are processed quickly to ensure fast delivery. Once confirmed, we generally cannot modify or cancel orders. Please contact us immediately if you have any concerns.

10. What is your return/exchange policy?
We want you to love your SYAL tee! If you’re not completely satisfied, we offer a 3-day return/exchange policy.

  • Items must be unused, unwashed, and in original packaging.
  • Requests must be made within 3 days of delivery.
  • Refunds will be made to the original payment method; exchanges will be shipped free of charge.

Please check our full Return & Exchange Policy for details.

11. How can I track my order?
After your order ships, you’ll get an email with a tracking number and a link to monitor your package. You can also log into your account to view your order status.

12. Is SYAL clothing sustainable?
We are committed to ethical production and sustainability. Our fabrics are ethically sourced, and we strive to minimize environmental impact through conscious manufacturing and packaging.

13. Do you offer gift cards?
Not at the moment, but stay tuned—we’re planning to introduce digital gift cards soon.

14. How can I contact customer support?
For any questions or support, reach out to us at:
Email: support@syalstore.com

15. How can I stay updated on new releases and offers?
Subscribe to our newsletter and follow us on social media for the latest collections, exclusive drops, and special offers:
Instagram: @syalstore.co